Contact

General support

For questions, bug reports, feedback, or general support, email us at:

astryx.ai.management@gmail.com

We aim to respond within 2 business days.

Privacy and data requests

If you want to exercise any of your privacy rights — including access, correction, deletion, or a copy of your personal information — email us at the address above with the subject line "Privacy Request".

Please include:

• The shop domain (if you are a Shopify merchant) or the email address connected to your account.
• The type of request (access, correction, deletion, etc.).
• Enough information to verify your identity.

We will respond in accordance with applicable data protection laws (GDPR, UK GDPR, CCPA/CPRA, and other US state privacy laws, PIPEDA, POPIA, and the Australia/New Zealand Privacy Acts).

For more information about how we handle your data, see our Privacy Policy.

Appeals

If we decline to act on a privacy request and you wish to appeal, email us with the subject line "Privacy Appeal". We will provide a written explanation of any action taken or not taken.